Customer Service Charter
K-water will do its best to implement Customer-oriented management so as to get closer to our customers based on our management philosophy of "Our customers' values are our values".
- We will safely provide the best quality and reliable water and land.
- We will provide necessary information and service for the safe and the protection of property before a customer requests.
- We will listen to our customers' complaints and advice carefully, in addition to collecting their opinions on a regular basis to improve performance.
- We will not discriminate against any customer when carrying out business, and we guarantee to provide maximum benefit to all of our customers by pursing the most efficient management practices.